Booking Conditions

Check in Time – After 2pm
Check out Time - 10am
General Conditions
  • Payment in full, on arrival in CASH, EFTPOS & CREDIT CARDS only
  • Linen, duvets and bath towels are not supplied but can be hired. (Hire fee  $11.00 per single bed & $16.00 per queen bed as a one off payment you get duvets, sheets, pillowcases, bath towels, face cloth and hand towel)
  • Quiet time is 10pm
  • Departure time – BY 10am
  • All chalets and ablution block are NON-SMOKING
  • If chalets are left in an unclean or messy condition a $50.00 surcharge will be deducted from your credit card.
  • No PETS are allowed in Chalets  
  • NO arrivals after 8pm for CARAVANS or CAMPING will be accepted
  • Deposits and Cancellations
     
  • DEPOSIT  POLICY
  • Deposits are not refundable or transferable unless at least 28 days notice (60 days in peak periods) of the cancellation or variation is received in writing in respect of which a $25-00 cancellation fee is charged.
  • A deposit is required to be paid up within 10 days of the reservation being made unless otherwise requested.  If a new booking falls within this period, a deposit is required to be paid at the time of the booking.  Bookings will be automatically cancelled if no deposit is received within this time.
  • Off Season and Mid Season bookings require the equivalent of one night accommodation.
  • Peak Season, including Sporting Events, require a 50% deposit of the total accommodation cost.

 

    CANCELLATION POLICY
    ·   Online Bookings. A cancellation fee of 20% applies to all online bookings.
    ·   Cancellations made before or up to the 28 day notice period (60 days for all peak periods)
    will incur a $25-00 cancellation fee.
    ·   Cancellations made within the 28 day notice period and up to 2 days prior to the date of travel
     (60 days for all peak periods) incur a loss of the deposit.
    ·   If the booking is cancelled within 48 hours from the date of travel, 50% cancellation fee applies.
    ·  If the bookings is cancelled on, during your stay or after the day of arrival, there is NO refund.
    ·  Cancellations must be made in writing.
    ·   For your own peace of mind it is recommended that clients consider taking out their own travel insurance.
     

     

MINIMUM BOOKINGS REQUIRED FOR CHALET & CAMPING/CARAVANING
 
Christmas Holidays – 7 nights  stay  (50% deposit)
Easter – 5 nights stay  (50% deposit)
All Long weekends – 3 nights stay (one night equivalent)
Iron Man  5 nights stay  (50% deposit)
Sporting events  2 nights stay
 
CARAVANS & CAMPING 
Caravan sites consist of sufficient space for a caravan, annexe and one car.
Tent sites are located in a level park setting and are large enough for a two room tent and awning. Most sites are shaded and grassed with power.  A charge of $1.00 per day will be charged for large electrical appliances i.e. fridges, air conditioners and freezers.
There is also an undercover BBQ with seating, hot water & sink, public phone & playground. The park laundry has coin operated washing machines and dryer.
 
NO arrivals after 8pm for CARAVANS or CAMPING will be accepted
Aged Pensioners – 10% Discount – Minimum booking, 1 week.
Not available during School Holidays and Long week-ends. 
 
Seasonal Variations
PEAK SEASON MID SEASON OFF SEASON
Xmas & Summer Holidays Other than Peak and Off Season 6 June - 1 September
Easter Long week-end Long week-ends

Accommodation preferences are not guaranteed until check-in

RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE

 



GENERAL CONDITIONS
NO PETS IN CHALETS

See all conditions of stay

Booking inquiries form



CONTACT OFFICE
Email
stay@sandybayholidaypark.com.au

Phone
(+61) 8 9752-2003