Booking Conditions

Check in Time – After 2pm

Check out Time - 10am

General Conditions

Payment in full, on arrival in CASH, EFTPOS & CREDIT CARDS only
Linen, duvets and bath towels are not supplied but can be hired. (Hire fee $11.00 per single bed & $16.00 per queen bed as a one off payment you get duvets, sheets, pillowcases, bath towels, face cloth and hand towel)
Quiet time is 10pm
Departure time – BY 10am
All chalets and ablution block are NON-SMOKING
If chalets are left in an unclean or messy condition a $50.00 surcharge will be deducted from your credit card.
No PETS are allowed in Chalets
NO arrivals after 8pm for CARAVANS or CAMPING will be accepted

Deposits and Cancellations
DEPOSIT POLICY
Deposits are not refundable or transferable unless at least 28 days notice (60 days in peak periods) of the cancellation or variation is received in writing in respect of which a $25-00 cancellation fee is charged.
A deposit is required to be paid up within 10 days of the reservation being made unless otherwise requested. If a new booking falls within this period, a deposit is required to be paid at the time of the booking. Bookings will be automatically cancelled if no deposit is received within this time.
Off Season and Mid Season bookings require the equivalent of one night accommodation.
Peak Season, including Sporting Events, require a 50% deposit of the total accommodation cost.

CANCELLATION POLICY
·   Online Bookings. A cancellation fee of 20% applies to all online bookings.

·   Cancellations made before or up to the 28 day notice period (60 days for all peak periods)

will incur a $25-00 cancellation fee.

·   Cancellations made within the 28 day notice period and up to 2 days prior to the date of travel

(60 days for all peak periods) incur a loss of the deposit.

·   If the booking is cancelled within 48 hours from the date of travel, 50% cancellation fee applies.

· If the bookings is cancelled on, during your stay or after the day of arrival, there is NO refund.

· Cancellations must be made in writing.

·   For your own peace of mind it is recommended that clients consider taking out their own travel insurance.

MINIMUM BOOKINGS REQUIRED FOR CHALET & CAMPING/CARAVANING

Christmas Holidays – 7 nights stay (50% deposit)

Easter – 5 nights stay (50% deposit)

All Long weekends – 3 nights stay (one night equivalent)

Iron Man – 5 nights stay (50% deposit)

Sporting events – 2 nights stay

CARAVANS & CAMPING
Caravan sites consist of sufficient space for a caravan, annexe and one car.
Tent sites are located in a level park setting and are large enough for a two room tent and awning. Most sites are shaded and grassed with power. A charge of $1.00 per day will be charged for large electrical appliances i.e. fridges, air conditioners and freezers.
There is also an undercover BBQ with seating, hot water & sink, public phone & playground. The park laundry has coin operated washing machines and dryer.

NO arrivals after 8pm for CARAVANS or CAMPING will be accepted

Aged Pensioners – 10% Discount – Minimum booking, 1 week.
Not available during School Holidays and Long week-ends.

Seasonal Variations
PEAK SEASON	MID SEASON	OFF SEASON
Xmas & Summer Holidays	Other than Peak and Off Season	6 June - 1 September
Easter Long week-end	Long week-ends

Accommodation preferences are not guaranteed until check-in

RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE